Privacy Policy

At all times we aim to respect any personal information you share with us, or that we receive from other organisations, and keep it safe. This Privacy Notice (Notice) explains how we hold and use personal information and your rights in relation to it.


This Notice covers interaction without on our website, through our resources portal and when we work with you in carrying out assessments and tuition.


This Notice contains important information about your personal rights to privacy, so please read it carefully.


1. How we collect personal information about you:

(a) When you give it to us directly (for example, by getting in contact through our website or through accessing our learning portal).

(b) When we obtain it indirectly (for example, where your organisation provides us with your details for the purposes of running a course). To the extent we have not done so already, we will notify you when we receive personal information about you from somebody else, and tell you how and why we intend to use that personal information.


2. What personal information do we use?

We collect, store and use the following kinds of personal information: · name and contact details, including email address


3. Do we process “special categories” of data?

Data privacy law recognises certain categories of personal information as sensitive and therefore requiring more protection, for example, information about your health or ethnicity.


4. How and why will we use your personal information?

Your personal information, however, provided to us, will be used for the purposes specified in this Notice, including:


(a) in carrying out assessments;

(b) to provide consultancy;

(c) to provide workshops;

(d) to provide you with the information you have requested and to communicate with you in general;

(e) to provide you with updates about new resources we offer and future course offerings;

(f) to manage relationships with our clients;

(g) to analyse/ report on the impact and effectiveness of our work;

(h) to satisfy legal obligations which are binding on us, for example in relation to regulatory, government and/ or law enforcement bodies with whom we may work;

  • (i) for the prevention of fraud or misuse of services; and/or
  • (j) for the establishment, defence and/ or enforcement of legal claims.


5. Our legal basis for processing your personal information

The law requires us to rely on one or more lawful bases to collect and use your personal information. We consider the grounds listed below to be relevant:


(a) Where you have given your consent (for example, we may ask for your explicit consent to collect special categories of your personal information or to send you future information about Elliott Education’s offerings).

(b) Where necessary so that we can comply with a legal obligation to which we are subject.

(c) Where there is a legitimate interest in us doing so. The law allows us to collect and process your personal information if it is reasonably necessary to achieve our or others’ legitimate interests (as long as that processing is fair, balanced and does not unduly impact your rights).


In general, our “legitimate interests” include the day to day administration of Graydin as a business, the running of our courses and developing new business by reaching out to new schools and partners.


6. How long do we keep your personal information?

In general, unless still required in connection with the purpose(s) for which it was collected and/or processed, we remove your personal information from our records six years after the date it was collected in other cases (e.g. when we ran the course).


However, if before that date (i) your personal information is no longer required in connection with such purpose(s), (ii) we are no longer lawfully entitled to process it or (iii) you validly exercise your right of erasure (please see section 10 below), we will remove it from our records at the relevant time.


If you request to receive no further contact from us, we will keep some basic information about you on our suppression list in order to comply with your request and avoid sending you unwanted materials in the future.


7. Will we share your personal information?

We do not share, sell or rent your personal information to third parties for marketing purposes.


8. Security of and access to your personal information

We take appropriate and proportionate measures to safeguard your personal information and to prevent the loss, destruction, misuse or alteration of it.


We generally store and process your information within the European Economic Area (EEA).


Where we need to transfer your information outside of the European Economic Area we only do so to countries which have been determined by the European Commission to have an adequate level of data protection//or where we transfer personal information to countries that have not been determined to have an adequate level of protection we do so using a variety of legal mechanisms, including contracts, to help ensure your rights and protections.


9. Your legal rights

Where we rely on your consent to use your personal information, you may withdraw your consent at any time. You also have the following rights:


(a) Right of access – you can write to us to ask for confirmation of what personal information we hold about you and request a copy of that personal information. Provided we have confirmed your identity, we will provide you with your personal information subject to any exemptions that apply.

(b) Right of erasure – in some cases you can ask us to delete your personal information from our records (or to anonymise it).

(c) Right of rectification – if you believe our records concerning you are inaccurate, you may ask us to update them. You can ask us to check the personal information we hold about you if you are unsure.

(d) Right to restrict processing – you may ask us to restrict the processing of your personal information if there is disagreement about its accuracy or legitimate usage.

(e) Right to object – you have the right to object to processing where we are (i) relying on the basis of legitimate interests, (ii) using your personal information for direct marketing or (iii) using your personal information for statistical purposes.


We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal information you request to you.


Some of these rights only apply in limited circumstances. For more information, or to exercise your rights, please contact us using the details below.


10. Links and third parties

Our website links directly to other websites. This Notice does not cover those external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit via the links on our website.


11. Changes to this Notice

We may update this Notice from time to time. We recommend you check it regularly, but we may also notify you of significant changes by contacting you directly where reasonably possible for us to do so and by placing a notice on our website.


This Notice was last updated on 16th May 2020.


12. How to contact us (including complaints)

If you have any questions or concerns about this Notice or about the way in which your personal information is being used please let us know by contacting us at:

Contact me today

Turn your challenges into change. I can help make a difference to you and your child. To find out more about an assessment, arrange 1:1 tuition or a parent consultation fill out the form below.

    © 2024 Elliott Education, All Rights Reserved